Dear Customers,
We would like to inform you of significant updates to our Terms of Service (TOS) that have recently been implemented. These changes are designed to ensure a transparent and secure experience for all of our users.
You can review the new terms here. At a glance, here’s what this update means for you:
Anti-Spam: We have refined the terms pertaining to Anti-Spam
13.1. Customers who receive complaints (including but not limited to, SPAM, DMCA complaints, and network scanning activities) will receive a warning.
13.1.1 If we receive abuse complaints regarding the purchase of the StandardCloud and PrimerCloud products,our handling of complaints is as follows::
13.1.2 As per the requirements of our upstream provider, if we receive abuse complaints regarding the purchase of the LightCloud product, the corresponding service instance you own will be immediately suspended and a $5 fine will be imposed.
These updates to our Terms of Service are effective immediately upon the release of this announcement.
Thank you for choosing our services. We remain committed to delivering a superior experience to all our users.
Best Regards,
Spike Telecom LLC
